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How to Confidently Manage Conflict & Handle Difficult People

At the Manufacturers Alliance, we firmly believe that being a great leader requires great people skills. One of the high priority people skills to have in your toolbox as a leader is being able to manage conflict confidently. The types of leaders that struggle the most with managing conflict are the people pleasers.

Overview

The Purpose of the Conflict Management Training
  • Help you to understand what conflict is, and the negative impact this has on teams.
  • Help you to overcome your own personal barriers to managing conflict effectively.
  • Help you create a positive culture where conflict is challenged and managed productively.
  • Support you in empowering the people in your team to solve their own problems.
  • Provide you with 2 days training that will provide immediate results.

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The Benefits of Developing your Conflict Handling Skills
  • You will feel more confident in handling challenging situations and people.
  • Your will have a range of skills to deal with different situations.
  • You will help role model a culture that shows how conflict can be managed.
  • You will feel a sense of reward from the improved relationships within your team.
  • Your teams will feel more confident that you will deal with situations head on.

How to Confidently Manage Conflict & Handle Difficult PeopleBrochure Request